Blooming Bride
Congratulations! You’ve now sorted out your wedding outfits! Read on for any terms and questions that you may have!
Booking Terms
A dress booking is confirmed once we have received your initial, non refundable 50% (in purchase or custom orders, 75%) payment.
In our booking system, your dress will be recorded with minimally two weeks prior to prepare for your fitting and alterations. In between, you may change your dress booked up to two times. All retrying or fitting appointments will be held on weekdays only.
Note that our dresses are on rental basis, so multiple brides may be using the same dress for their weddings. Though our brides are usually careful and takes good care of our dresses, dress can still have some minor wear and tear issues. This is to be expected in all rentals. If circumstances arises and that your dress previously soft booked is not in the condition that you’re happy with, you will be given a chance to choose another dress in replacement.
The dress rental period is set for 5 days. In this case, you get to collect the dress two to three days prior to your wedding. Your dress must be returned two days after your wedding at the maximum so we could get the dress ready for the next bride.
If you are planning for an overseas wedding, it is essential that you inform our team on the possibility for the entire time period. This period refers to 1 week before your fly off date to cater for alterations; your entire stay overseas, plus 5 days after your return to cater for cleaning. For any overseas rental, a maximum of two weeks is allowed. However, if your dress is stained, you’d bear the courier charges for the dress to be returned as soon as the dress is used to avoid having to pay for damages due to prolonged stains.
Alterations
Rental. Off the rack rental refers to renting of the wedding dress that is available in store. Often, only 1 size is ordered in per style, and we’d judge the alterability based on your booking (first) appointment with us. While our team is excellent at working magic on dress fit, note that some dresses can not be altered to fit you if it is outside of alteration limits. For rental dresses, the allowance on the dress would not be cut off to cater for fitting of subsequent brides. All measurements appointments will be carried out on Tuesday or Wednesdays 12pm - 7pm, where our fit specialist is around only.
Purchase. For ordered to purchase dresses, a closest size based on your measurements will be taken. Since each designer is different, the sizing scale can be different as well. We will recommend you the sizing that works best based on the designer size chart. For off the rack purchase, you are purchasing the dress sample. Do note that all the wedding dresses are all made by hand, so each dress can look slightly different. By purchasing dress, you are agreeing to the designer’s terms, such as slight color difference due to different coloring batch; slight beadwork/lace misallignment. Please keep in mind that ALL dresses will need alterations to fit you like a glove, regardless of whether a not it is a custom / brand new order.
Payment Terms
Rental. A 50% non refundable deposit will be collected to secure our dress booking with us. A further 25% will be collected during your first dress choosing appointment, while the balance will be collected when you pick up your dress. You may not transfer the payment to another bride in any circumstances. In view of the current covid-19 situation, you’re given full support in postponing of your wedding date up to twice from within a year of your wedding date. If the initial dress booked is not available on your new date, you are to choose another dress within the same price tier. For wedding dates past 1 year period, or postponements for over twice, a S$200 charge, or the new rental rate (whichever higher) will be imposed per change.
Purchase. A 75%, non refundable deposit is to be made in order for us to place an order for your dress. The balance payment is to be made by your first fitting. Our purchase pricing usually includes size and length alterations along with veil and gown bag. It is also inclusive of import tax. If however you have requested for a purchase without the alterations and veil, they will be charged separately.
For purchase ordered dresses, each designer is different, so the period to get the dress made is different. We recommend having eight months prior to your wedding at the minimum for the dress order and alterations to be done for you. Though we take exceptional effort to ensure in timely delivery, please note that we’re unable to control should there be any shipment delays within that eight months period. By purchasing a custom dress order, you are agreeing to receiving the item up to two weeks prior to your wedding date the worse case scenario. Only in the case that the wedding dress can not arrive by your wedding date due to lost of parcel, or designer’s shipping issues, your deposit will be refunded. You may also switch your deposit to a off the rack dress rental if preferred. In this special case, you will be offered an additional 10% off the rental dress.
